Talk to a practitioner, not a chatbot.
Every email is answered by an engineer who has actually used the tools in production. No tickets, no forms, no captchas.
Sales & general inquiries
contact@tontontools.comResponse within one business day — typically much faster.
Technical support
support@tontontools.comEssentials: 72h · Pro: 48h · Enterprise: 24h (business days). Enterprise includes an optional quarterly check-in call.
Security disclosures
security@tontontools.comPGP key available on request. Coordinated disclosure preferred.
Billing & invoices
billing@tontontools.comFor invoice reissues, tax ID changes, payment-method updates. For self-service, sign in to the customer portal.
Office hours: Versailles, France — roughly 09:00 to 18:00 CET/CEST, Monday to Friday. We are a small team and do not yet offer 24/7 support. For mission-critical operations, contact us for an Enterprise SLA agreement.
For billing self-service: open your customer portal → (invoices, license keys, activations, payment method).